Returns & Exchanges
At Monremi, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your new piece doesn't fit perfectly or meet your expectations, our dedicated team is here to ensure a hassle-free exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items in their initial packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.